These terms apply to everyone who uses Auto Market World: drivers who browse, book and post requests, and businesses that publish flyers, take bookings and bid on requests. By using the site you agree to them. They were last changed on October 16, 2026.
In these terms, “we” and “Auto Market World” mean the operator of the site at the address below; “you” means you; a “shop” is a business listed on Auto Market World; a “booking” is an appointment made through the site; a “request” is a job a driver posts for shops to bid on, and a “bid” is a shop’s price for it.
1. What Auto Market World does
Auto Market World is a marketplace. Shops publish their offers and their open appointment times, and bid on the jobs drivers post; drivers find them, send booking requests and hire shops from their bids. We are not a repair shop and we do not perform, supervise or guarantee any work. When you book or hire a shop, the agreement for the work is between you and the shop.
We check new shops before they appear (see section 8), but we cannot inspect their work, their premises or their staff. Choose a shop the way you would anywhere: read its reviews, ask questions, and agree on the price before work starts.
2. Accounts
You can browse and book without an account. If you create one:
- give accurate information and keep your password to yourself;
- you are responsible for what happens under your account;
- you must be at least 16 years old, and the age of majority in your province to book on your own behalf.
We may suspend an account that breaks these terms, for example by making bookings or posting requests with no intention of going through with them, or by abusing shops or other users.
3. Bookings
- A booking is pending until the shop confirms it. Some shops confirm automatically; most confirm themselves. We e-mail you either way.
- A shop may propose another time. You can accept it, choose another open window, or decline, which cancels the booking.
- A shop may decline a booking, with a reason, for example when it cannot do the job on your vehicle.
- A booking that no one answers expires once its time has passed.
- Keep your contact details correct: the shop uses them to reach you about your booking.
4. Requests and bids
- You need an account to post a request. Describe the job honestly, with the vehicle it is for, and post only work you intend to have done.
- Your request is shown to the shops that do that service within reach of your area. Before you hire one, shops see the job, the vehicle, your budget, your area and your first name and last initial; your contact details go only to the shop you hire.
- A bid is the shop’s price, before tax, for the work described in the request and in its message. A shop may change or withdraw its bid while the request is open.
- When you hire a shop, you and the shop agree to do the job on the terms of its bid, subject to what you then agree together. The other bids are closed. If the shop finds, once it sees the vehicle, that the job is different from what was described, it must tell you and get your agreement before doing more or charging more.
- You can cancel a request until you mark the work done; the shops involved are told. A request closes by itself after 14 days, or once the day you needed it has passed.
- Use the request’s conversation for the job only. Don’t ask for or offer payment outside what you agreed, and don’t use a request to advertise.
4A. Lease Ends
- You may list a leased vehicle only if you are the lessee (or authorized by the lessee) and the details you give are accurate to your knowledge: the VIN, the mileage, the condition, the leasing company and the payoff. We verify listings before they are shown, may ask for documents, and may decline, suspend or remove a listing at any time.
- Anyone with an account may bid: a dealer or shop from its business account, or a private buyer. Buyers see the vehicle, its condition, the lease end date and your area; they do not see the payoff, the market value estimates, your name, your contact details or the full VIN. Only the buyer whose bid you accept learns the payoff, to settle it. Market values shown to you are estimates, not appraisals or guarantees.
- A bid is a binding offer to buy the vehicle at that price if the seller accepts it, subject to the leasing company approving the buyout or transfer. Bids cannot be withdrawn; the seller may decline a bid.
- When the seller accepts a bid, the seller and the buyer agree to complete the sale at that price on the terms they then confirm together, and the other bids are closed. Auto Market World guides the transfer (verifying the buyer, confirming the buyout with the leasing company, collecting documents, recording the payment) but is not a party to the sale, does not hold funds, and does not guarantee that the leasing company will approve a buyout or transfer.
- Documents uploaded for a transfer are shared only with the other party and our staff. Don’t upload what the transfer does not need.
- Either side may be removed from Lease Ends for a listing or a bid made without the intention to complete the sale.
4B. Cars
- Dealers list cars as businesses approved by Auto Market World. A dealer is responsible for its listings: the car must be for sale, the photos must be of that car, the price must be all-in (every fee but sales tax and licensing, as provincial dealer rules require, such as Ontario’s Motor Vehicle Dealers Act and OMVIC), and what it declares about the car’s history, warranty and condition must be true to its knowledge. We may hide, suspend or remove a listing at any time.
- Prices, specifications and availability come from the dealer. Ask the dealer for the vehicle history report and inspect the car before you buy; a visit booked here is free and commits you to nothing.
- A ”Find me a car” request shows your wish, your area and your first name to the dealers within the distance you chose. An offer is the dealer’s invitation to see a car at that price, not a contract. Accepting an offer shares your name and phone number with that dealer and lets you book a visit; it is not a purchase. A sale happens only between you and the dealer, on the dealer’s bill of sale.
- Auto Market World is not a party to any sale, does not inspect the cars and does not guarantee a dealer’s statements. Dealers must not use buyers’ contact details for anything but the car they offered.
4C. Finance
- Auto Market World is not a lender, a broker of credit or a credit bureau. When you send a finance inquiry, our staff may call or e-mail you about it and, with the consent you give in the form, share it with up to three lenders in our network so they can contact you. Lenders make their own offers and decisions under their own terms; we do not guarantee an approval, a rate or a term.
- The payment estimator shows estimates from an example rate. Your rate and payment depend on your credit, the vehicle and the lender.
- Give accurate information. We never ask for your social insurance number or banking details; a lender asks for what it needs directly, with your consent.
- You may withdraw a finance inquiry at any time; we then share nothing more with lenders.
4D. Parts
- Parts sellers answer part requests as businesses approved by Auto Market World. A seller is responsible for its quotes: the part must be what it describes (its condition, grade, kilometres and fit for the vehicle asked about), the price is before tax, and its warranty, return policy and delivery terms are its own. We may hide a quote or stop a seller from quoting at any time.
- A part request shows the vehicle, the part, your area and your first name to the sellers within the area you chose that cover the make. A quote is the seller’s invitation to sell you that part at that price, not a contract. Accepting a quote shares your name and phone number with that seller; the sale happens only between you and the seller, and you pay the seller directly.
- Auto Market World sells no parts, is not a party to any sale, does not inspect parts and does not guarantee a seller’s statements or that a part fits. Check the part number or the VIN with the seller before you pay. Sellers must not use customers’ contact details for anything but the part they quoted.
5. Prices and payment
- Shops set their own prices. Prices on flyers and in bids are in Canadian dollars and before tax; applicable sales taxes (GST, HST or PST, depending on the province) are added by the shop.
- A fixed price is what the shop charges for the described job. A ”from” price is a starting price that depends on the vehicle. ”Quote after inspection” means the shop gives a price after seeing the vehicle.
- Our service pages explain what each job involves; they don’t quote prices. The budget you set on a request is a guide for shops, not a price.
- Your booking keeps a copy of each price at the moment you booked, and a request keeps every bid and the one you accepted.
- We do not take payments in this version of the service. Booking and posting requests are free. You pay the shop directly, after the work, by the methods the shop accepts.
Provincial consumer protection law gives you rights when a vehicle is repaired. In Ontario, for example, they include the right to an estimate and a warranty on repair parts and labour of at least 90 days or 5,000 km, whichever comes first (Consumer Protection Act, 2002). A shop must not charge for work you did not authorize. These rights are between you and the shop, and nothing in these terms limits them.
6. Cancellations, changes and no-shows
- You can reschedule or cancel a booking through the site until the shop’s cut-off, shown on your booking (usually 12 hours before the window starts). After the cut-off, contact the shop directly.
- A shop can cancel or move a booking; you are told by e-mail at once.
- If you don’t show up and don’t cancel, the shop may mark the booking as a no-show. Repeated no-shows can lead us to limit your ability to book.
- Shops may have their own policies (for example about parts ordered for your vehicle). They must tell you before you confirm.
7. Reviews
- Only a customer whose appointment was marked completed can review that shop, once per appointment.
- Reviews must be honest, about your own experience, and free of abuse, discrimination, personal information and advertising.
- We may remove a review that breaks these rules, or hold new reviews for approval. We do not change what a review says, and we do not remove a review because it is negative.
- Shops may not offer anything in exchange for a review, or ask customers to change one.
8. Rules for shops
If you publish on Auto Market World, you also agree that:
- your business is real, you are authorized to list it, and your details (name, address, phone, hours) are accurate;
- you hold the licences, registrations and insurance your work requires, and you follow the law that applies to it, including your province’s consumer protection law for motor vehicle repairs (in Ontario, the Consumer Protection Act, 2002);
- the offers you publish are real: you will honour a flyer price for bookings made while the flyer was live, for the described job;
- you bid only on work you can do, at a price you will honour for the work described, and you tell the customer before the work if the job turns out to be different;
- you answer bookings promptly, and you keep your appointment windows, closed days and the services you do up to date;
- you use customers’ contact details only for their booking or the job they hired you for, never for marketing unless they agreed to it;
- you own, or may use, everything you upload (logos, photos, flyer artwork).
Staff review new shops and flyers before they go live and may refuse, pause or remove a listing or a flyer that breaks these rules. Publishing, listing and bidding are free during our launch, and we take no commission on the work or the sales that come through the site; if we introduce fees, we will tell shops well in advance, and nothing will be charged without their agreement.
9. Acceptable use
Don’t misuse the site: no scraping at scale, no attempts to get around security or rate limits, no fake bookings, requests, bids or reviews, no spam through messages or forms, and nothing unlawful, abusive or misleading.
10. Content and intellectual property
The site, its design, the flyer templates and our photography belong to Auto Market World or its licensors. Shops keep the rights to their own content and give us a licence to display it on the site, in e-mails and in search results while it is published. You may share links to pages freely.
11. Liability
We work hard to keep the site accurate and available, but it is provided as is. To the extent the law allows, Auto Market World is not responsible for the work a shop does or doesn’t do, for a shop’s prices or conduct, or for indirect losses arising from using the site. Nothing in these terms excludes liability that cannot be excluded by law, including your rights as a consumer in your province.
12. Changes to these terms
We may update these terms as the service changes. We will post the new version here with its date, and tell account holders by e-mail about any change that matters. Using the site after a change means you accept the new terms.
13. The law that applies
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Any dispute will be heard in the courts of Ontario, unless consumer protection law gives you the right to use another forum.
14. Contact
Auto Market World, 100 King Street West, Suite 5600, Toronto, ON M5X 1C9. E-mail hello@automarketworld.com, phone 1-888-555-0142.